If you have any questions about this notice, please contact
Wayne R. Stevens, Assistant Chief, Privacy Administrator, of
our office at (630) 365-9226, 210 E. North Street, Elburn,
IL 60119.
WHO WILL FOLLOW THIS NOTICE
This notice describes the information privacy practices
followed by our employees, staff and other office personnel.
YOUR HEALTH INFORMATION
This notice applies to the information and records we have
about your health, health status, and the health care and
services you receive at this office.
We are required by law to give you this notice. It will tell
you about the ways in which we may use and disclose health
information about you and describes your rights and our
obligations regarding the use and disclosure of that
information.
HOW WE
MAY USE AND DISCLOSE HEALTH INFORMATION ABOUT YOU
For Treatment: We may use health information about you to
provide you with medical treatment or services. We may
disclose health information about you to doctors, nurses,
technicians, office staff or other personnel who are
involved in taking care of you and your health.
For example, this includes such things as verbal and written
information that we obtain about you and use pertaining to
your medical condition and treatment provided to you by us
and other medical personnel (including doctors and nurses
who give orders to allow us to provide treatment to you). It
also includes information we give to other health care
personnel to whom we transfer your care and treatment, and
includes transfer of protected health information via radio
or telephone to the hospital or dispatch center as well as
providing the hospital with a copy of the written record we
create in the course of providing you with treatment and
transport.
Different personnel in our office may share information
about you and disclose information to people who do not work
in our office in order to coordinate your care, such as
phoning in prescriptions to your pharmacy, scheduling lab
work and ordering x‑rays. Family members and other health
care providers may be part of your medical care outside this
office and may require information about you that we have.
For Payment: We may use and disclose health information
about you so that the treatment and services you receive at
this office may be billed to and payment may be collected
from you, an insurance company or a third party. For
example, we may need to give your health plan information
about a service you received here so your health plan will
pay us or reimburse you for the service. We may also tell
your health plan about a treatment you are going to receive
to obtain prior approval, or to determine whether your plan
will cover the treatment.
For Health Care Operations: We may use and disclose health
information about you in order to run the office and make
sure that you and our other patients receive quality care.
For example, we may use your health information to evaluate
the performance of our staff in caring for you. We may also
use health information about all or many of our patients to
help us decide what additional services we should offer, how
we can become more efficient, or whether certain new
treatments are effective.
Treatment Alternatives: We may tell you about or recommend
possible treatment options or alternatives that may be of
interest to you.
SPECIAL SITUATIONS
We may use or disclose health information about you without
your permission for the following purposes, subject to all
applicable legal requirements and limitations:
To Avert a Serious Threat to Health or Safety: We may use
and disclose health information about you when necessary to
prevent a serious threat to your health and safety or the
health and safety of the public or another person.
Required By Law: We will disclose health information about
you when required to do so by federal, state or local law.
Research: We may use and disclose health information about
you for research projects that are subject to a special
approval process. We will ask you for your permission if the
researcher will have access to your name, address or other
information that reveals who you are, or will be involved in
your care at the office.
Organ and Tissue Donation: If you are an organ donor, we
may release health information to organizations that handle
organ procurement or organ, eye or tissue transplantation or
to an organ donation bank, as necessary to facilitate such
donation and transplantation.
Military, Veterans, National Security and Intelligence: If
you are or were a member of the armed forces, or part of the
national security or intelligence communities, we may be
required by military command or other government authorities
to release health information about you. We may also release
information about foreign military personnel to the
appropriate foreign military authority.
Workers' Compensation: We may release health information
about you for workers' compensation or similar programs.
These programs provide benefits for work‑related injuries or
illness.
Public Health Risks: We may disclose health information
about you for public health reasons in order to prevent or
control disease, injury or disability; or report births,
deaths, suspected abuse or neglect, non‑accidental physical
injuries, reactions to medications or problems with
products.
Health Oversight Activities: We may disclose health
information to a health oversight agency for audits,
investigations, inspections, or licensing purposes. These
disclosures may be necessary for certain state and federal
agencies to monitor the health care system, government
programs, and compliance with civil rights laws.
Lawsuits and Disputes: If you are involved in a lawsuit or
a dispute, we may disclose health information about you in
response to a court or administrative order. Subject to all
applicable legal requirements, we may also disclose health
information about you in response to a subpoena.
Law Enforcement: We may release health information if asked
to do so by a law enforcement official in response to a
court order, subpoena, warrant, summons or similar process,
subject to all applicable legal requirements.
Coroners, Medical Examiners and Funeral Directors: We may
release health information to a coroner or medical examiner.
This may be necessary, for example, to identify a deceased
person or determine the cause of death.
Information Not Personally Identifiable: We may use or
disclose health information about you in a way that does not
personally identify you or reveal who you are.
Family and Friends: We may disclose health information
about you to your family members or friends if we obtain
your verbal agreement to do so or if we give you an
opportunity to object to such a disclosure and you do not
raise an objection. We may also disclose health information
to your family or friends if we can infer from the
circumstances, based on our professional judgment that you
would not object. For example, we may assume you agree to
our disclosure of your personal health information to your
spouse when you bring your spouse with you into the exam
room during treatment or while treatment is discussed.
In situations where you are not capable of giving consent
(because you are not present or due to your incapacity or
medical emergency), we may, using our professional judgment,
determine that a disclosure to your family member or friend
is in your best interest. In that situation, we will
disclose only health information relevant to the person's
involvement in your care. For example, we may inform the
person who accompanied you to the emergency room that you
suffered a heart attack and provide updates on your progress
and prognosis.
OTHER USES AND DISCLOSURES OF HEALTH INFORMATION
We will not use or disclose your health information for any
purpose other than those identified in the previous sections
without your specific, written Authorization. We must obtain
your Authorization separate from any Consent we may have
obtained from you. If you give us Authorization to use or
disclose health information about you, you may revoke that
Authorization, in writing, at any time. If you revoke your
Authorization, we will no longer use or disclose information
about you for the reasons covered by your written
Authorization, but we cannot take back any uses or
disclosures already made with your permission.
If we have HIV or substance abuse information about you, we
cannot release that information without a special signed,
written authorization (different than the Authorization and
Consent mentioned above) from you. In order to disclose
these types of records for purposes of treatment, payment or
health care operations, we will have to have both your
signed Consent and a special written Authorization that
complies with the law governing HIV or substance abuse
records.
YOUR RIGHTS REGARDING HEALTH INFORMATION ABOUT YOU
You have the following rights regarding health information
we maintain about you:
Right to Inspect and Copy: You have the right to inspect
and copy your health information, such as medical and
billing records, that we use to make decisions about your
care. You must submit a written request to Wayne R. Stevens,
Assistant Chief, Privacy Administrator, in order to inspect
and/or copy your health information. If you request a copy
of the information, we may charge a fee for the costs of
copying, mailing or other associated supplies. We may deny
your request to inspect and/or copy in certain limited
circumstances. If you are denied access to your health
information, you may ask that the denial be reviewed. If
such a review is required by law, we will select a licensed
health care professional to review your request and our
denial. The person conducting the review will not be the
person who denied your request, and we will comply with the
outcome of the review.
Right to Amend: If you believe health information we have
about you is incorrect or incomplete, you may ask us to
amend the information. You have the right to request an
amendment as long as the information is kept by this office.
To request an amendment, complete and submit a Medical
Record Amendment/Correction Form to Wayne R. Stevens,
Assistant Chief, Privacy Administrator. We may deny your
request for an amendment if it is not in writing or does not
include a reason to support the request. In addition, we may
deny your request if you ask us to amend information that:
a) We did not create, unless the person or entity that
created the information is no longer available to make the
amendment.
b) Is not part of the health information that we keep.
c) You would not be permitted to inspect and copy.
d) Is accurate and complete.
Right to an Accounting of Disclosures: You have the right
to request an "accounting of disclosures." This is a list of
the disclosures we made of medical information about you for
purposes other than treatment, payment and health care
operations. To obtain this list, you must submit your
request in writing to Wayne R. Stevens, Assistant Chief,
Privacy Administrator. It must state a time period, which
may not be longer than six years and may not include dates
before April 14, 2003. Your request should indicate in what
form you want the list (for example, on paper,
electronically). We may charge you for the costs of
providing the list. We will notify you of the cost involved
and you may choose to withdraw or modify your request at
that time before any costs are incurred.
Right to Request Restrictions: You have the right to
request a restriction or limitation on the health
information we use or disclose about you for treatment,
payment or health care operations. You also have the right
to request a limit on the health information we disclose
about you to someone who is involved in your care or the
payment for it, like a family member or friend. For example,
you could ask that we not use or disclose information about
a surgery you had.
We are Not Required to Agree to Your Request: If we do
agree, we will comply with your request unless the
information is needed to provide you emergency treatment.
To request restrictions, you may complete and submit the
Request For Restriction On Use/Disclosure Of Medical
Information to Wayne R. Stevens, Assistant Chief, Privacy
Administrator.
Right to Request Confidential Communications: You have the
right to request that we communicate with you about medical
matters in a certain way or at a certain location. For
example, you can ask that we only contact you at work or by
mail.
To request confidential communications, you may complete and
submit the Request For Restriction On Use/Disclosure Of
Medical Information And/Or Confidential Communication to
Wayne R. Stevens, Assistant Chief, Privacy Administrator. We
will not ask you the reason for your request. We will
accommodate all reasonable requests. Your request must
specify how or where you wish to be contacted.
Right to a Paper Copy of This Notice: You have the right to
a paper copy of this notice. You may ask us to give you a
copy of this notice at any time. Even if you have agreed to
receive it electronically, you are still entitled to a paper
copy. To obtain such a copy, contact Wayne R. Stevens,
Assistant Chief, Privacy Administrator.
CHANGES TO THIS NOTICE
We reserve the right to change this notice, and to make the
revised or changed notice effective for medical information
we already have about you as well as any information we
receive in the future. We will post a summary of the current
notice in the office with its effective date in the top
right hand corner. You are entitled to a copy of the notice
currently in effect.
COMPLAINTS
If you believe your privacy rights have been violated, you
may file a complaint with our office or with the Secretary
of the Department of Health and Human Services. To file a
complaint with our office, contact Wayne R. Stevens,
Assistant Chief, Privacy Administrator of the Elburn &
Countryside Fire Protection District, 210 E. North Street,
Elburn, IL 60119, (630) 365-9226. You will not be penalized
for filing a complaint.
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